Auto Repair: How Can They Screw Up An Oil Change

"It's all about beating the clock". This quote comes from a wise old service manager, advising me on how to maximize my income as a flat-rate technician. If you have ever wondered why your car doesn’t get fixed correctly, or all your concerns weren’t addressed, you can blame, in part, the flat-rate pay structure.Flat-rate simply means that your mechanic is paid a flat fee for a particular repair,